Privacy Policy and Data Collection

At Collect A Lot Shop, we are committed to protecting the privacy and security of our customers' personal information.  This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our services or communicating with us.

Information We Collect

When you interact with us via email, phone, or chat, we may collect personal information, such as your name, shipping address, and contact details, to facilitate the ordering process and provide customer support.  We do not request or collect sensitive financial information such as credit card numbers through these channels, as we prioritize the security of your payment details.

Use of Information

The personal information collected is used solely for the purpose of processing and fulfilling your orders, addressing inquiries, and providing you with a personalized and seamless customer experience.  We do not share, sell, or disclose your information to third parties for marketing purposes, except as necessary to fulfill your orders (e.g., sharing shipping details with carriers) or as required by law.

Online Payment Security

For secure online payments, we partner with trusted third-party payment platforms, such as PayPal, Amazon, eBay Managed Payments, and Venmo.  When making a purchase, your payment details are processed directly through these secure platforms, safeguarding your sensitive financial information.

Third-Party Website Links

Our website may contain links to third-party websites, including those of our trusted partners and service providers.  Please note that these websites have their own privacy policies, and we encourage you to review their policies when visiting their platforms.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and as required by applicable laws and regulations.

Accounting Purposes

In addition to the uses described above, we may retain your name and shipping address for accounting and record-keeping purposes.  This information is maintained to fulfill our legal and financial obligations, including tax reporting and compliance with accounting standards.  Rest assured that we handle this information with the same level of care and confidentiality as outlined in this Privacy Policy.

Your Rights

You have the right to access, correct, or delete your personal information held by us.  If you have any questions or requests regarding your personal data, please contact us.

Security and Fraud Prevention

Protection of Sensitive Information

At Collect A Lot Shop, we are committed to the security and privacy of our customers.  We will never request sensitive information, such as credit card details, passwords, or other personal data, through unsolicited email, text message, or phone calls.  Any communication from us regarding sensitive information will be conducted through official customer service channels, and during transactions, your sensitive information will be securely handled by trusted third-party platforms, such as eBay, Amazon, Etsy, PayPal, Venmo, Facebook, and others, who have their own robust security measures in place.

We encourage our customers to remain proactive in protecting their personal and financial information from potential fraudulent activities.  If you have any concerns about the security of your information or encounter suspicious communication claiming to be from Collect A Lot Shop, please contact us immediately for assistance.

Updates to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.  We encourage you to review this policy periodically for any updates.